Mental Health Resources
National 988 SUICIDE AND CRISIS LIFELINE LAUNCH
- Beginning July 16, 2022, 988 is the new three-digit dialing code connecting people to the existing National Suicide and Crisis Lifeline, where compassionate, accessible care and support is available for anyone experiencing mental health-related distress—whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress.
- People can also dial 988 if they are worried about a loved one who may need crisis support.
- Open 24/7, calls and texts accepted. Learn more
What is mental health?
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood.
Being healthy emotionally can promote productivity and effectiveness in activities like work, school or caregiving. It plays an important part in the health of your relationships, and allows you to adapt to changes in your life and cope with adversity.
Mental health is essential to living a balanced life. According to the National Alliance of Mental Illness (NAMI), one in five Americans experience mental health issues which translates to more than 40 million adults a year. It’s important to remember that mental health is health -- it is just as important as our physical health.
Help is here
We’ve provided a wealth of resources here for you to access. Some are through our medical carriers, and many more are through federal, state and local resources.
Access and privacy
You can access services by phone, by telemedicine or in person. Your interactions with these service providers are private and confidential. Counseling topics are never shared with your employer.
Cost
Many services are free of charge.
If you need immediate assistance
Please call 911 if you are in crisis and need immediate assistance.
MEDICAL PLAN SERVICES
These services are available to employees, retirees and dependents enrolled in State medical plans. Many services are $0 for medical plan members.
BlueCross BlueShield
BCBS Member Service | How You’ll Get Help | Focus | Cost & Privacy | Get Started |
Licensed Psychiatrist or Therapist | 1-on-1 sessions. In-person or live video. By appointment. | Evaluating and treating general mental health conditions such as depression and anxiety. Ability to prescribe medications when appropriate. | Deductibles and coinsurance may apply. Check your specific plan details or call the number on your health plan ID card to confirm plan coverage. Claim is recorded as “behavioral health” but subjects are not disclosed to your employer. | View providers on azblue.com |
Nurseline | 1-on-1 phone call with a registered nurse. Available 24/7. | Help with immediate concerns and referrals to additional resources. | No cost to BCBS members. Confidential. No information is shared with your employer. | 866-422-2729 |
Sharecare | Website with content and education about mental health, substance abuse, well-being and more. Available 24/7. | For quick, self-service access information you can use to improve your mental health. | No cost to BCBS members. Confidential. No information is shared with your employer. | azblue.sharecare.com |
United HealthCare
UHC Member Service | How You’ll Get Help | Focus | Cost & Privacy | Get Started |
Licensed Psychiatrist or Therapist | 1-on-1 sessions. In-person or live video.By appointment. | Evaluating and treating general mental health conditions such as depression and anxiety. Ability to prescribe medications when appropriate. | Deductibles and coinsurance may apply. Check your specific plan details or call the number on your health plan ID card to confirm plan coverage.Claim is recorded as “behavioral health” but subjects are not disclosed to your employer. | View providers on myuhc.com |
TalkSpace | 1-on-1 session with therapist. Live video or text. By appointment. | Evaluating and treating general mental health conditions such as depression and anxiety. Ability to prescribe medications when appropriate. | Deductibles and coinsurance may apply. Check your specific plan details or call the number on your health plan ID card to confirm plan coverage. Confidential. No information is shared with your employer. |
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AbleTo | 1-on-1 sessions with a therapist.1-on-1 session with a coach. Phone or video chat.By appointment. | Learning personalized coping tools and techniques designed to help improve your day-to-day life. | No cost to UHC members. 8 week-program that includes 8 1-on-1 virtual therapy visits and 8 coaching visits. Confidential. No information is shared with your employer. | ableto.com |
Substance Use Treatment Helpline | 1-on-1 phone call with a recovery advocate. Available 24/7. | Providing support and developing personalized recovery plans and resource referrals. | No cost to UHC members. Confidential. No information shared with the employer. | 855-780-5955 |
Nurseline | 1-on-1 phone call with a registered nurse. Available 24/7. | Help with immediate concerns and referrals to additional resources. | No cost to UHC members. Confidential. No information is shared with your employer. | 877-365-7949 |
Applied Behavior Analysis (ABA) Therapy | 1-on-1 sessions with a therapist. In-person. By appointment. | For children with autism. Helping to build skills that may help them become self-sufficient. | Deductibles and coinsurance may apply. Check your specific plan details or call the number on your health plan ID card to confirm plan coverage.Claim is recorded as “behavioral health” but subjects are not disclosed to your employer. | View providers on myuhc.com |
liveandworkwell.com | Website with content and education about mental health, substance abuse, well-being and more. Available 24/7. | For quick, self-service access information you can use to improve your mental health. | No cost to UHC members. Confidential. No information is shared with your employer. |
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Sanvello | App with resources.Available 24/7. | Learn proven techniques to cope with stress, anxiety and depression. Set goals and go at your own pace. | No cost to UHC members. Confidential. No information is shared with your employer. |
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EMPLOYEE ASSISTANCE PROGRAM - EAP
EAP | ComPsych
1-877-327-2362 | guidanceresources.com | Register - Web ID: HN8876C
- About - The Employee Assistance Program - EAP is here to help with the care, information, and resources needed to handle life's challenges. GuidanceResources from ComPsych helps you address personal challenges, support positive change and improve your well-being. We help you address the complexities of life and everyday issues such as relationship problems, stress, grief and loss, energizing a career and dealing with trauma.
- Services include personal counseling, workplace critical incident stress debrief, information and referrals.
- Benefits-eligible employees and members of their household can access these services - learn more.
- Format - hotline open 24/7 or by website
- Cost and Privacy - Free and confidential
Mental Health AWARNESS TOOL KIT
Tips on nurting your mental health, coping with stress, connecting mind and body, acheiving work/life balance and using kindness to acheive personal success.
Read More
DOCTOR ON DEMAND - TELEMEDICINE
Doctor On Demand
- Employees on State medical plan - works with BCBS or UHC - for employer use "State of Arizona"
- Before your deductible is met - visits can range from $80-300.
- After your deductible is met - TCP: $20 copay, HDHP: 10% coinsurance.
- Employees not on State medical plan
- Therapy: $129 for a 25-minute session and $179 for a 50-minute session.
- Psychiatry: $299 for a 45-minute initial session and $129 for a 15-minute follow-up session.
- Doctor on Demand app - works with or without insurance coverage. | How To Register ReRead More
SPECIFIC TOPIC AREAS
Alcohol
Alcoholics Anonymous - aa.org
- About - Alcoholics Anonymous (AA) primary purpose is to help alcoholics to achieve sobriety. It is a fellowship of people who come together to solve their drinking problem. AA meetings are free of charge. There are no age or education requirements to participate. Membership is open to anyone who wants to do something about their drinking problem.
- Format - in person live meetings
- Cost and Privacy - Free and confidential
Domestic Violence
National Domestic Violence Hotline - thehotline.org | Text "START" to 88788 | Call 1-800-799-7233
- About - The National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse. Speak with highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.
- Format - hotline open 24/7
- Cost and Privacy - Free and confidential
Gambling
National Problem Gambling Helpline | call or text 800-522-4700 | chat: ncpgambling.org/chat | ncpgambling.org
- The National Council on Problem Gambling operates the National Problem Gambling Helpline Network. The network is a single national access point to local resources for those seeking help for a gambling problem. The network consists of 28 contact centers that provide resources and referrals for all 50 states and US territories. Help is available 24/7 and is 100% confidential.
- The National Problem Gambling Helpline Network also includes text and chat services. These features enable those who are gambling online or on their mobile phone to access help the same way they play. One call, text, or chat will get you to problem gambling help anywhere in the U.S. 24/7/365.
- Help is also available via an online peer support forum at gamtalk.org.
Gamblers Anonymous - gamblersanonymous.org
- About - Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.
- Format - Live and Virtual Meetings, hotline open 24/7
- Cost and Privacy - Free and confidential
Narcotics - Substance Abuse
Narcotics Anonymous - na.org
- About - Narcotics Anonymous offers recovery from the effects of addiction through working a twelve-step program, including regular attendance at group meetings. The group atmosphere provides help from peers and offers an ongoing support network for addicts who wish to pursue and maintain a drug-free lifestyle. Our name, Narcotics Anonymous, is not meant to imply a focus on any particular drug. NA’s approach makes no distinction between drugs including alcohol. Membership is free.
- Format - in person meetings
- Cost and Privacy - Free and confidential
Suicide
National Suicide Prevention Lifeline | 800-273-8255 | suicidepreventionlifeline.org
- About - The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
- Format - hotline open 24/7
- Cost and Privacy - Free and confidential
Crisis Text Line - crisistextline.org | Text HOME to 741741
- About - Available from anywhere in the United States, anytime. Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.
- Format - hotline open 24/7
- Cost and Privacy - Free and confidential
Veterans Crisis Line - Mental Health
Main Resources Page - mentalhealth.va.gov
Veterans Crisis Line | 800-273-8255, press 1 | Text 838255 | Chat - veteranscrisisline.net
- About - If you're a veteran in crisis or concerned about one, the Veterans Crisis Line is a free, confidential resource that connects you to a real person specially trained to support veterans.
- Format - hotline open 24/7
- Cost and Privacy - Free and confidential
Be Connected AZ.org | 866-429-8387 (866-4AZ-VETS) | beconnectedaz.org
- About - The Be Connected line is a support line, which means you don’t have to be experiencing a crisis situation to call - but you can call in a crisis, also. Here are some examples of when someone might use this line: you are feeling overwhelmed, you need help finding resources of any kind for yourself or your family, or you need assistance supporting a family member or friend who is struggling.
- Format - Hotline open 24/7
- Cost and Privacy - Free and confidental. You can remain anonymous.
ADDITIONAL RESOURCES
Community Information and Referral
211.org | Dial 2-1-1
- About - 2-1-1 transforms lives by linking individuals and families to vital local community services through the United States. 2-1-1 Information and Referral Service operates 24/7. Live-operator service is available at all times in English and Spanish with assistance in hundreds of other languages available via real-time interpreter services.
- Format - hotline open 24/7 or by website
- Cost and Privacy - Free and confidential
City, County and State Health Departments
Search your state, county or city for resources near you. For example: “City of Phoenix Mental Health Resources”Read More
Federal Resource Site - Substance Abuse and Mental Health Services
Federal Substance Abuse and Mental Health Services Administration
https://www.samhsa.gov/find-treatment
- About - The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA's mission is to reduce the impact of substance abuse and mental illness on America's communities.
- Format - links to resources for mental health